Refund Policy

Aoc Nautique guarantees the satisfaction of its customers. It is possible within 10 days following the delivery of your order, to request a return by contacting Vente@Aocnautique.com

Returns will be accepted without question as long as the box is in the condition it was received. However, returns will be at the buyer's expense. 

If after using your product, it does not meet your expectations, we will accept returns in the condition that the product is in perfect condition and shows no signs of misuse. In this situation, the transport costs will be deducted from the refund when we receive the products. 

In all cases, pre-authorization is required before returning a product. A return label will be provided and the package must be deposited in an authorized place. The refund will be made following the inspection of the product by our staff.